Songplates | Custom music plaque

Below are frequently asked questions, you may find the answer for yourself

when will my order ship? and how long will my order take to arrive?

we are working to get your order to you as quickly as possible. our current estimate is that your order will process & ship in the next 4-6 business days, unless otherwise specified in the product description. domestic order will arrive in 3-5 business days after processing. international orders will arrive in 4-7 business days after processing.

i have not received my package...

Please review your order to ensure the shipping address you provided is accurate and check the tracking information provided to find out where your package is, if there is an error on the shipping address and we were not advised before sending the package and it’s returned. We may have to charge you to re-ship the package.

shipment processing time

All orders are processed within 3-5 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.